Refund Policy
If you sign up for Percofect and find it’s not a perfect fit, please email us the cancellation request to [email protected] from the registered email address.
To process such a request sent by email, we may ask you to provide the following information:
- A brief comment explaining why you would like to cancel your service usage;
- Your billing information (name, transaction ID, last 4 digits of the credit card associated with the account, billing date, etc.);
- Email address;
- Login name;
- And other identity verification and/or authentication information.
Refund request
We offer a 7-day money-back guarantee under the terms described herein. If you cancel your plan in accordance with this Policy within 7 calendar days of placing your initial plan order, you may request a refund, provided that you have used no more than 50% of the checks included in your plan and your request otherwise complies with this Policy and the Percofect Terms of Service. If your request is approved, we will refund 100% of the prepaid fees for the applicable initial plan within 30 calendar days. The refund will be processed using the same payment method as the original transaction. Any bank fees or other charges associated with the refund shall be borne solely by you.
We reserve the right to reject your refund request if it relates to a recurring payment, if more than 50% of the checks included in your plan have already been used, or if the request otherwise does not comply with this Policy or the Percofect Terms of Service.
Contact Us
If you have questions or concerns about our refund policy, please don’t hesitate to reach out to our dedicated customer support team for assistance:
- Email: [email protected]
- Phone: +48459568168
- Contact Form: https://staging.percofect.com/contacts/
Our team is available for prompt assistance. Your satisfaction is important to us, and we value your feedback and questions regarding refunds and cancellations. Thank you for choosing Percofect.